Making Payments
Pay your childcare invoices securely online. Learn how to make one-time payments and set up automatic payments for hassle-free billing.
In this article
1. Making a Payment
To pay an invoice:
- Go to Billing in the parent portal
- Find the invoice you want to pay
- Click Pay Now
- Select or enter your payment method
- Review the amount and confirm
- Click Submit Payment
Credit cards, debit cards, and bank transfers (ACH) are typically accepted.
Some centers may allow partial payments. Check with your center for their policy.
Tip: Save your payment method to make future payments faster and easier.
2. Payment Security
Your payment information is protected with industry-standard security:
Payments are processed through Stripe, a trusted payment provider used by millions of businesses.
All payment data is encrypted during transmission and storage.
Our payment system meets strict industry security standards.
Your childcare center never sees your full card number. Payment details are securely stored by Stripe, not in the KidsDaily system.
3. Setting Up Autopay
Never miss a payment by setting up automatic billing:
- Go to Billing in the portal
- Look for Autopay Settings or Enable Autopay
- Select your preferred payment method
- Confirm your autopay enrollment
When a new invoice is generated, your payment method is automatically charged on the due date.
You'll receive an email before each automatic payment.
You can disable autopay at any time from your billing settings.
Benefits of Autopay: Avoid late fees, never forget a payment, and save time each month.
4. Payment Confirmation
After making a payment, you'll receive confirmation:
You'll see a success message immediately after the payment processes.
A receipt is sent to your email address for your records.
The invoice will show as "Paid" in your billing history.
Payments typically process instantly for credit and debit cards. Bank transfers (ACH) may take a few business days to clear.
5. Troubleshooting Payments
If you encounter issues making a payment:
Check that your card details are correct and that you have sufficient funds. Contact your bank if the issue persists.
Some payments take time to process, especially bank transfers. Wait 1-3 business days before following up.
If you see duplicate charges, contact your center. Refunds can be processed if an error occurred.
Need Help? If you're having persistent payment issues, contact your childcare center directly. They can help troubleshoot or offer alternative payment options.