Messaging Teachers
Stay connected with your child's teachers through KidsDaily. Learn how to communicate effectively with the center staff.
In this article
1. Communication Options
There are several ways to communicate with your childcare center:
Some centers enable direct messaging through KidsDaily. Check if this feature is available at your center.
Contact the center directly at the email address provided in their profile.
Drop-off and pickup times are great opportunities for quick conversations.
Call the center directly for urgent matters.
2. When to Contact Teachers
Good reasons to reach out to your child's teachers:
Late arrivals, early pickups, or absences.
If your child isn't feeling well or has special needs for the day.
If someone different will be picking up your child.
Behavior, development, or classroom activities.
Diapers, extra clothes, or other supplies running low.
3. Contacting the Center
To find your center's contact information:
- Log in to the parent portal
- Look for center information on the dashboard or settings
- You should find the center's phone number and email
Save the Number: Add your center's phone number to your contacts so you have it handy when you need it.
4. Expected Response Times
Understand that teachers are busy caring for children during the day:
Teachers may not be able to respond immediately as they're focused on the children.
Expect a response within 24 hours for non-urgent communications.
For urgent issues, always call the center directly.
Remember: If it's truly urgent (like an emergency pickup change), call rather than message. Teachers may not see messages until later.
5. Communication Tips
Make your communications clear and effective:
Include relevant details like dates, times, and your child's name.
Keep messages brief so they're easy to read and act on.
Remember that teachers are dedicated professionals doing their best.
If you don't hear back in a reasonable time, it's okay to follow up.