Managing Families

Learn how to organize families, add guardians, emergency contacts, and manage authorized pickup persons in KidsDaily.

1. Understanding Family Groups

In KidsDaily, families are used to group related children and their guardians together. This makes it easier to manage billing, communications, and permissions for households with multiple children enrolled.

Family Name

A display name for the family (e.g., "The Smith Family").

Primary Contact

The main guardian who receives billing and important communications.

Billing Address

The address used for invoices and official correspondence.

2. Adding New Families

To add a new family to your center:

Navigate to Families in the admin sidebar
Click the Add Family button
Enter the family name
Add the primary contact information
Enter the billing address (city, state)
Click Save to create the family

Tip: You can also create families automatically when enrolling a new child. KidsDaily will prompt you to create or select a family during the enrollment process.

3. Managing Family Members

Family members include guardians (parents) and children. Each family can have:

Primary Guardian

The main parent/guardian who manages the account and receives invoices.

Secondary Guardians

Additional parents or guardians who can access the portal and receive notifications.

Children

All enrolled children belonging to this family.

Adding Family Members

Open the family profile from the Families page
Click Add Member
Select the member type (Guardian or link existing child)
Fill in the required information
Save your changes

4. Emergency Contacts

Emergency contacts are people who can be contacted if guardians are unreachable. These are typically set at the child level rather than the family level.

Required Information

Full name
Relationship to child
Phone number(s)
Whether they are authorized for pickup

To add emergency contacts, go to the child's profile and look for the Emergency Contacts section.

5. Authorized Pickup Persons

Authorized pickup persons are individuals who have permission to pick up a child from your center. This is a critical safety feature.

Guardians

All guardians are automatically authorized for pickup.

Emergency Contacts

Can be marked as authorized for pickup when added.

Additional Pickups

Other authorized individuals (grandparents, nannies, etc.).

Important: Always verify ID when someone other than a known guardian picks up a child. Staff should check the authorized pickup list before releasing any child.

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